You delete a YouPlanet account from inside the app: Settings → My privacy → Delete my account. If you no longer have the app, the same request can be made by email. The profile leaves everyone’s view immediately, you have 7 days to change your mind, and after that the data is gone from backups within 30 days.
Settings → My privacy → Delete my account. No phone call, no explanation, and behind one confirmation.
Write to privacy@youplanet.world and include the mobile number you used to sign in. To be sure the request is yours, we send a code to that number; once you confirm it, the account enters the same process as above.
privacy@youplanet.worldNo account is deleted without that confirmation. If an email alone could erase somebody else’s account, account deletion would itself be the vulnerability.
After deletion only what the law or other people’s safety requires remains, and none of it is attached to your profile or usable to rebuild the account. The full list, with how long each item is kept, is in the Data Retention & Deletion document.
Data Retention & DeletionIf you want a copy of your data before deleting, write to privacy@youplanet.world. The file is ready within 30 days and the download link is valid for 7 days. Ask for it before the deletion, not after.
This document is in the app too — Me → Policies. · info@youplanet.world