YouPlanetPayment on YouPlanet goes through licensed Iranian gateways: ZarinPal (bank card) today, with SnappPay (instalments) and DigiPay following. The exact amount is stated before you are handed to the bank, what you buy is activated immediately on the account you signed in with, and your card details never reach YouPlanet — they are typed on the bank’s own page.
Last updated 2026-09-13
What is charged
Exactly the figure shown on the checkout page, in toman, tax included. Nothing here renews itself and no recurring amount is taken; Gold simply ends when its days run out, and you buy it again if you want to.
When it arrives
Immediately. What is sold is digital — a subscription, diamonds, credit or Boost — and it lands on your account the moment the bank confirms. The Orders page shows every purchase with its reference number.
If you were charged and nothing arrived
If the browser closed mid-payment or the bank did not answer, an unconfirmed transaction settles back to you automatically within 72 hours. If it does not, take the order number or the bank reference from the Orders page and send it to support; chasing it is our job.
Refunds
A digital item that has been activated is not refundable. There are three exceptions, stated on the shop page: a duplicate payment for one order, a purchase that was not delivered, and a technical fault on our side. In those three the money goes back to the card it came from.
Never card-to-card
YouPlanet never gives out a personal card number. Anybody asking you to transfer card-to-card in our name is defrauding you. Payment happens only through the buy button on this site or in the app, and only through a bank gateway.
Complaints
File a ticket from the support page; every ticket has a number and a state, and the answer lands on the ticket rather than in an e-mail that gets lost. The seller’s address, landline and e-mail are at the bottom of the shop page.